If you are the host of a session for VRTS, and are having issues, try the steps in the Firewall and Forwarding sections.
If you are experiencing connectivity issues, jittery gameplay in multiplayer, or disconnects while in a session. Try the following steps to optimize your internet connection:
Background applications can interfere a lot with your network. Streaming data is a common issue for slow connections, make sure that background applications are closed.
Here is a list of examples of common applications that can cause latency issues due to the increase of the networking load:
Additionally, there can be background applications running that you are unaware of. Follow the following steps to disable those applications:
If the above as solved your issue, there is a problematic service.
Out of date drivers and operating systems can cause a variety of issues. It is common knowledge that GPU drivers should be up to date for games, but also other hardware such as Network cards will require and update once in a while. Even new computers can have outdated drivers!
Some games and programs can and will work fine with older drivers and version, but specific games and programs can still have technical issues.
Quite often you will have an update ready for Windows that is not installed automatically. These can be related to networking.
There are many different types of hardware manufacturers which makes it impossible to write a guide for them all. Below you can find the common method to look for updates, if that doesn’t help you will have to contact the manufacturer of your specific hardware device.
Modem and routers also run their own software called firmware. Often these are not updated automatically and will require a manual update. Even new hardware can still have old firmware on it! Since there are many types of modem and routers we can’t write a definitive guide here. But most of the times firmware and update guides can be found on the manufacturer’s website of your router and/or modem.
There are many types of firewalls which have different guidelines. You may need to contact your manufacturer of your firewall in order to properly configure exceptions.
Create a firewall exception for port 48170 for both TCP and UDP.
A quick check if your firewall is causing issues, is to disable it completely. This is not recommended for a permanent solution, but will let you learn whether the firewall is the issue.
Third party firewall programs can cause a plethora of issues. We suggest disabling or uninstalling these firewalls completely.
If you are still having issues, please contact us. (link to contact page)